What does this feature do?

DM reports allows neighbors to report unwanted direct messages (DMs) and/or block the sender.  

1. This opens an account review, during which Nextdoor Support will review the DM and other recent activity to determine whether the sender has broken guidelines and take appropriate action(s)
2. The reporter’s name will not be disclosed to the sender
3. When a decision has been reached, you’ll receive a notification of the status of your report.

What is changing? 

1. DMs can be reported
2. The sender of the DM(s) can be blocked directly from message and/or conversation

What is not changing? 

1. All content including posts, comments, DMs, etc must follow Nextdoor community guidelines
2. Posts, comments and neighbor accounts are still reportable
3. Community moderators and Leads will continue to review posts and comments then vote whether it violate guidelines
4. Neighbor account reviews will continue to be conducted by Nextdoor Support 

Why has Nextdoor made this update?

This new feature was developed to empower neighbors to create a safe and welcoming environment on Nextdoor. 

Questions or feedback?

For any questions on these changes, check out Help Center: How to report a direct message. For any bug reports or feature requests, please report them to Nextdoor Support to ensure they are connected to the correct team.